At TYCHE EBIKES, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information when you use our website or place an order:
- Personal Details: Name, email address, phone number, billing/shipping address.
- Payment Information: Collected securely through our payment gateway partners (we do not store card/banking details on our servers).
- Device & Usage Data: IP address, browser type, device information, pages visited, and cookies to improve website performance and user experience.
2. How We Use Your Information
We use your data for:
- Processing and delivering your orders.
- Providing updates, invoices, and shipping details.
- Responding to your queries and customer support requests.
- Improving our website, products, and services.
- Sending you promotional offers, newsletters, and updates (only if you opt-in).
3. Sharing of Information
- We do not sell or rent your personal data to third parties.
- Information may be shared with trusted service providers such as logistics partners, payment processors, or IT support—only to the extent necessary to complete your transaction.
- We may disclose information if required by law or to protect our rights, safety, or customers.
4. Data Security
- We implement industry-standard security measures (SSL encryption, firewalls, restricted access) to protect your information.
- However, no online transmission is 100% secure. By using our website, you acknowledge and accept this risk.
5. Cookies
- Our website uses cookies to improve user experience, remember your preferences, and analyze site traffic.
- You may disable cookies in your browser settings, but some features of the site may not function properly.
6. Your Rights
- You may request access, correction, or deletion of your personal data at any time.
- You may unsubscribe from marketing emails by clicking the "unsubscribe" link or contacting us directly.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 sales@tycheebikes.com
📞 +91 9363406304