Welcome to TYCHE EBIKES
By accessing or using our website www.tycheebikes.com and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General
- These Terms & Conditions govern your use of our website and purchase of products.
- By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
- TYCHE EBIKES reserves the right to update, modify, or change these terms at any time without prior notice.
2. Products & Orders
- We strive to display accurate product descriptions, images, and specifications. However, minor variations may occur.
- Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
- Order confirmation is subject to product availability and payment authorization.
3. Pricing & Payment
- All prices are listed in INR (Indian Rupees) and are inclusive of applicable GST unless stated otherwise.
- Payments must be made through our secure payment gateways. We do not store your payment details.
- In case of pricing errors, we reserve the right to cancel or amend the order after notifying the customer.
4. Shipping & Delivery
- Shipping will be carried out through reliable logistics providers to the address mentioned by the customer at the time of order.
- Customers are required to pay the actual shipping charges directly to the logistics partner at delivery/pickup.
- Delivery timelines are indicative and may vary due to logistics, weather, or unforeseen factors.
5. Returns, Refunds & Cancellations
- Returns and refunds are governed by our Refund & Return Policy, available on our website.
- Cancellations are only allowed within 4 hours of placing an order, provided the order has not been shipped.
6. Warranty & Liability
- All eBikes are covered under the warranty terms specified on our website. Warranty covers manufacturing defects only and excludes normal wear & tear, misuse, accidents, or unauthorized modifications.
- TYCHE EBIKES is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
- Customers are responsible for following safety guidelines, traffic rules, and using protective gear while riding.
7. Intellectual Property
- All content on this website, including logos, designs, text, images, and product names, are the intellectual property of TYCHE EBIKES.
- Unauthorized copying, reproduction, or use of our content is prohibited.
8. User Conduct
- You agree not to misuse our website for unlawful purposes, including hacking, spreading malware, or fraudulent activities.
- Any violation may result in suspension of your access and legal action if necessary.
9. Governing Law & Jurisdiction
- These Terms & Conditions shall be governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in CHENNAI.
10. Contact Us
For any queries regarding these Terms & Conditions, please contact:
📧 sales@tycheebikes.com
📞 +91 9363406304